Our Customer Feedback

At Regency Cakes we always strive to bake and create hand crafted quality cakes without breaking the bank.  It’s important to us the way our cakes taste as well as look.

‘Cakes That Look As Good As They Taste’

The feedback we receive from reviews helps us continuously monitor and improve our cakes. So, thank you for your recent order and we look forward to hearing from you and seeing you again soon.

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Rated 5.0 out of 5
5.0 out of 5 stars (based on 39 reviews)
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As we always aim to give our customers the best cakes possible, we’d appreciate it if you could take a moment to tell us how you found your cake.

Your Kind words

Wedding cake

Rated 5.0 out of 5
28/11/2023

Rachel and Graham did a fantastic job on our wedding cake. They were very helpful when deciding what we wanted, providing tasters and multiple options with flavours and decoration. Would highly recommend and will be popping in for more cake in the near future!

Bradley Clarke

Response from Regency Cakes

It was our pleasure to make your wedding cake and we look forward to seeing again soon. R&G

Great cake & service.

Rated 5.0 out of 5
27/07/2023

This review is a bit overdue but well worth doing. My wife & I ordered a cake for our 50th wedding anniversary & throughout the whole process & to our design Rachel & Graham created a cake which was the star of the party. Realising we had more guests than cake they were happy to provide extra cup cakes at short notice. Two “star bakers” who provide a great service. P.S. The sausage rolls are good as well!

Ken Tricia Harris.

Cake looked and tasted lovely

Rated 5.0 out of 5
31/05/2023

We were very pleased with our ruby wedding cake which looked beautiful and tasted very nice. Our guests thought the cake looked lovely too. The price was very reasonable and we will definitely use Regency Cakes again.

Barbara James

Wedding cake

Rated 5.0 out of 5
03/04/2023

We had my niece wedding cake made with these lovely people it was amazing! It looked beautiful and tasted better thank you so much 😊

Gloria

Amazing Pug Cake

Rated 5.0 out of 5
09/02/2023

Made the most amazing pug cake for my daughters 7th birthday- she was so pleased with it and it tasted delicious! Thank you

JG

Amazing gluten free wedding cake

Rated 5.0 out of 5
09/08/2022

We started our cake journey with a wonderful afternoon tea, cake tasting and getting to know Rachel and Graham. They went above and beyond by baking four separate gluten free flavours… all amazing, and gave as much of their time as we needed.

We chose to have our entire cake made gluten free including a fruit cake.

We chose 4 different shaped layers, 4 different flavoured cakes and all with different icing designs. We were absolutely thrilled with the finished product. All delivered, set up and displayed beautifully for us on our wedding day.

We were blown away! Thank you !

Donna & Bob Wilson

Donna @ Bob

Beautiful wedding cake and excellent service

Rated 5.0 out of 5
02/08/2022

Regency Cakes were fantastic from start to finish. Graham and Rachel were great at answering all our questions and were professional throughout. We were sent a box of cake samples to try so we could choose our flavours- it was very hard to narrow it down. The cake was delivered, set up and decorated on the wedding day with no trouble. Most importantly, the three flavours all tasted fantastic and our guests were very complimentary about both the taste and look of the cake.

Rosie Arnmor

Highly recommend

Rated 5.0 out of 5
19/04/2022

I ordered a cake for my daughter’s 30th birthday. In our meeting we discussed my requests which all exceeded my expectations. I will definitely come to you again and recommend your outstanding service. Thank you so much.

K Jennings

Perfection!

Rated 5.0 out of 5
18/04/2022

We found Regency Cakes as local to our wedding venue. Throughout the whole experience Rachel and Graham were so friendly and efficient, and were always available for contact. We even popped in to say hello as we are not local and we were welcomed with smiles and goodies!

The cake was beyond our expectations – it matched our inspiration photos perfectly and we got compliments on it the whole day. It felt wrong cutting it! However, we are so glad we did because each tier (chocolate, classic sponge and lemon) are delicious!

Thank you so much again to Rachel and Graham for being a part of our wedding experience, we cannot recommend enough!

Erin and Sam

Birthday cake

Rated 5.0 out of 5
10/04/2022

Big thank you to Rachel &Graham for making a birthday cake that looked fantastic and tasted as good as it looked for my Sons 13th birthday. It was just what I asked for… amazing!

Roseann Allum

Reviews From Facebook

  • positive review  Fabulous service, beautiful and original cake that tasted as good as it looked.

    Inge Blakely Avatar Inge Blakely
    17/09/2018

    It doesn't happen very often, but every now and then you get absolutely fantastic Customer Service, at its very best!! Regency Cakes in Exning, provided that customer service this morning, everything we asked for, the answer was 'yes, we can do that' nothing was too much trouble, even down to the collection of said items - thank you so much 🙂 many, many businesses could learn so much from your can do attitude and the cakes are amazing which is a complete bonus 🙂

    Marnie Horne Avatar Marnie Horne
    08/07/2017

    positive review  Thank you for beautiful cake for sisters 40th Looked good and tasted good

    Joann Haley Avatar Joann Haley
    17/03/2019

    I want that Regency Cakes for helping me after being badly let down by a previous person who was ill. The cake was beautiful and tasted amazing thanks guys �

    Sharon Shazaroo Smith Avatar Sharon Shazaroo Smith
    01/01/2017

    We've been anxiously waiting for Regency Cakes to open their new Exning shop and it did not disappoint! They always have freshly made cakes and cookies on hand as well as the most delicious sausage rolls I've ever tasted. My children get excited to see what new creations will be on display each day - the designs are so creative and beautiful. Lovely shop, lovely staff, and of course, yummy treats. What a fabulous addition to our village. Highly recommend!

    Tove Hansen Avatar Tove Hansen
    27/01/2017

    Can't thank Rachel and Graham enough . With helping us choose our wedding cake for September. We look forward to working with u both

    Melissa  Griffiths Avatar Melissa Griffiths
    18/01/2018
  • Order a 50th cake, not only did it look amazing it tasted delicious too, with only crumbs left at the end of the evening, will be using again. Thank you �

    Victoria Hall Avatar Victoria Hall
    22/04/2018

    positive review  our cake looked and tasted amazing!! Rachel and Graham you have been so helpful since we first enquired. thank you so much Mr and Mrs King

    Nicola King Avatar Nicola King
    18/03/2019

    positive review  Fabulous cakes and friendly seevice

    Emma Moat Avatar Emma Moat
    08/04/2019

    Can't imagine life in the village without Regency. Not only do they do stunning cakes but they also are open for coffee, sausage rolls, the most delicious bacon & cheese turnovers and of course Russian slice. All served with a smile and kind words from Rachel & Graham. Keep up the amazing work guys, I'd be lost without you!

    Jenni Wren Avatar Jenni Wren
    27/11/2017

    Thank you so much for our naked Wedding Cake! It was absolutely cooked to perfection and looked beautiful. We had so many compliments from guest of how delicious it was. I would highly recommend you to anyone!

    Katie Shelton Avatar Katie Shelton
    15/07/2017

    Our wedding cake was the only thing the groom had an influence on. I was tempted with the naked wedding cakes but my hubby to be favourite cake is Black Forest and that's what he wanted for the wedding. I wanted it really simple and classy design to go with our woodland midsummer night dream feel. I had a few photos of styles I liked and left it in their hands to create something beautiful. Being a Black Forest cake the cream had to be fresh so again the attention to detail of delivering this to the venue ensuring it was kept cool and decorated was all done seamless. The cake on the day looked beautiful and all of the organising and decorating happened behind the scenes without me knowing. My husband and all our guests loved the cake. I would never go anywhere else for any of my celebratory cakes these are amazing and the service is extremely special. I can't recommend Regency cakes enough to any future bride if you want someone to listen to all of your ideas and deliver way above expectation and do this in such a friendly beautiful way then you have made the right decision to come here, don't look any further x

    Kerry Fearnley Avatar Kerry Fearnley
    14/12/2016